FREQUENTLY ASKED QUESTIONS

Here we have a selection of our most frequently asked questions about funerals. See also What to do when someone dies

GENERAL FAQS

What type of service should I choose?


Whether your loved one prefered the 'no fuss' approach of our Direct Cremation, or would have wanted a full Traditional Service, whichever you select is the right one. There is no wrong option regardless of background or income and your loved one will have a personalised and respectful funeral, no matter the selection. For a full list of our services and their prices, please click here:




How much does a cremation or burial cost?


Typically, the cost of a cremation in the U.K averages £3,250 with burials often costing £4800 for a new plot. These prices do, however, usually include the funeral directors fees and dispursements required to undertake the funeral. This is often leading to many families getting into 'bereavement debt'. With this is mind, all of our services cover ALL charges including collecting your loved one to the cremation fees, with the only additional costs of £125 should there be a need for an oversized coffin, £150 for an out of hours private residence collection or £50 for delivery of ashes. We do not charge for any other disbursements, saving you from those unneccesary costs. To find out more about us, please click here.




What do your services include?


Our services are absolute. We will support, guide and assist you through every step of the way: Once we have your permission, we will collect your loved one from their place of rest and bring them into our care where they will stay until the day of their funeral. We will arrange and complete all relevant paperwork with doctors, hospitals, coroners and nurses and then undertake your chosen funeral to the highest standards. We believe in integrity, honesty and dignity, regardless of the option chosen. To view our funeral services options, please click here.




What can I do with the ashes after a cremation?


We can arrange for the ashes to be scattered in the garden of remembrance at the chosen crematorium, or alternatively return the ashes safely back to you which will incur a charge of £50.




What/who is the next of kin?


The 'next of kin' is the terminology used by those in the funeral and medical professions, to describe your closest living relative or relatives. There are no laws surrounding who can be named as the next of kin, however there are rules for those who take responsibility when a person dies. The next of kin is commonly the person who takes charge while arranging the funeral and will be referred to as the 'client'.




What happens if I cannot pay for a cremation?


Should you find yourself unable to pay for the funeral, there are many options and ways of receiving help. You may be able to recieve support, such as the government funeral payment scheme. You can find out more about the scheme here. Alternatively, you can call us for assistance or advice, 24 hours a day.





If have any questions or enquiries, please do not hesitate to call us on 0333 006 4234 or leave a message below:

Thanks for submitting!

TYPES OF FUNERALS

There are different types of funerals to choose from, there is no right or wrong way to do them, just the way that feels best. They might be religious or non-religious, large, or small and intimate.

HELP & ADVICE

There are a number of practical things that you need to do, along with the funeral arrangements themselves.  We will make it as clear and easy for you as we can.

ARRANGE A FUNERAL

We have made arranging a funeral with us simple and transparent, with no hidden charges. To book or enquire now, choose which service you may require.